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Q: Why can't I see the SPA Data report in the list of available reports in MLX?

A: Matrix does not allow the sharing of Custom Export formats at this time. This means you will have to create your own custom export. Click here to see how.

Q: Why do I get an error saying the file is not in the correct format.

A: Two things cause this: Not using the SPA Data Custom Export Format, or using tabs or some other character as a delimiter instead of just using the defaults when exporting from Matrix.   Make sure you've created a Custom Export format that matches the requirements exactly.